about you
At Hallcross Dental Practice, we aim to make the whole experience as comfortable and pleasant as possible.
The first step towards achieving this is getting to know you, to ensure that we learn about your medical and dental history - as well as your personal likes and dislikes.
We believe in explaining what each treatment will entail and recognise that some patients require additional support to help them through the treatment process. Anxious patients are given time to discuss any concerns and phobias they may have - we are confident that we will be able to help overcome them.
Patient’s charter
- We aim to provide dental care of a consistently good quality for all patients.
- We only provide care that meets your needs and wishes.
- We aim to make your treatment as comfortable & convenient as possible.
- We look after your general health and safety while receiving dental care.
- We follow the HTM 01-05 guidance on infection control.
- We check for mouth cancer & tell you what we find.
- We take part in continuing professional development to keep our skills and knowledge up to date.
- We train all staff in practice-wide work systems and review training plans once a year.
- We welcome feedback and deal promptly with any complaints.
- Every member of the practice is aware of the need to work safely under General Dental Council Guidelines.